Last Updated: November 4, 2024
Welcome!
This Privacy Policy provides you with information about how we collect, use, and share your personal information (sometimes called "personal data") when you use our Services that link to this Privacy Policy. It also explains your legal rights and choices associated with your personal information. Your access to and use of our Services is subject to the Terms of Use.
We may update this Privacy Policy again from time to time. By continuing to use the Services after this Privacy Policy has been updated, you acknowledge that personal information will be handled in accordance with the most recent version.
Table of Contents:
YOUR PERSONAL INFORMATION
● Personal Information We Collect
● How We Use Personal Information
● How We Share Personal Information
YOUR PRIVACY RIGHTS & CHOICES
● Exercising Your Rights
● Opt Out of Advertising & Marketing
● Cookies & Similar Technologies
INFORMATION FOR PARENTS & GUARDIANS
REGIONAL INFORMATION
● Additional Information for U.S. Residents
ABOUT US
Personal information is any information or data that relates to you as an identified or identifiable individual. Below are the categories of personal information we collect about users of our Services.
Sensitive Information. Please do not send us any sensitive information or "special category data" such as social security number, religion, political affiliation, sexual orientation, racial / ethnic information, criminal history, or trade union / association memberships.
We use personal information only for the purposes for which the information was collected. Under applicable data protection laws, companies also must have a legal basis to process your personal information. Below, we describe our purposes and legal bases for processing personal information.
What you do | What we collect | Why we collect it | Legal bases | |
Use a ORIENJOY Service (for example: play a game, visit a website, sign up for an account) | Identity, contact & demographic details | To operate and provide the Services to you, such as: | Performance of our contract with you (the Terms of Use) | |
Sign up for a Services account or bind, connect, or log in with your third-party platform account | Identity, contact & demographic details | To enable you to set up an account / profile on the Services, allowing for a customizable and continuous experience, and to communicate with you about your account | Performance of our contract with you (the Terms of Use) | |
Purchase a product or service (including digital content such as Virtual Goods and Virtual Points) | Identity, contact & demographic details | To fulfill the purchase agreement, including processing and shipping your order or providing you with access to digital content | Performance of our contract with you (the purchase agreement) | |
Use or enable location-based functions | Location information | To provide location-based Services and features you request, such as regional in-game events, tournaments, and matches | Performance of our contract with you (the Terms of Use ) | |
Contact us for customer support | Identity, contact & demographic details | To provide customer support in connection with the Services, including: | Performance of our contract with you (the Terms of Use) | |
Subscribe to one of our newsletters or participate in a survey, contest, or promotion | Identity, contact & demographic details | To promote our Services and inform you about new releases, updates, offers, surveys, and other news about us | Your consent when you sign up for related communications | |
Engage with us or our content on third-party platforms (for example: Facebook fan pages, Discord communities) | Identity, contact & demographic details | To facilitate and respond to comments, posts, feedback, reviews, and other messages about our Services | Our legitimate interests to operate, promote, and engage with interested individuals about our Services | |
Data Retention: We retain personal information only for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or the reasonable prospect of a legal claim.
Data Security: We implement appropriate administrative, technical, and physical safeguards to protect your information from accidental or unauthorized loss, misuse, access, disclosure, alteration, or destruction. If we become aware of unauthorized disclosure of your information, we will notify you as required by law and take steps to secure your information. However, no internet transmission is ever fully secure or error free; please keep this in mind when disclosing any information online.
We do not share your contact details (such as your name, phone number, email, or postal address) with independent third parties without your knowledge, except for limited purposes as described in this Privacy Policy (such as enforcing the Terms of Use, securing the Services, or if we are required to do so by law or legal process). We do not sell your information.
We share personal information with third parties as described below:
Data Transfers: Our service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal information may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective). These entities commit to processing information in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information.
EEA / UK / Switzerland: When transferring personal information from these countries, we implement the following safeguards:
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, and may apply only in certain circumstances.
You may submit a request to exercise your privacy rights to us at vikingard.cs@gmail.com or at 6/F Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong , PRC (attn: ORIENJOY-Legal Affairs). Please include "Privacy Rights Request" in the subject of your message. We will not discriminate against you for exercising any of these rights.
To verify your identity and protect against fraudulent requests, we may request further information regarding your identity and your interactions with us before processing your request. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account.
If we deny your request, you may appeal our decision by contacting us.
We partner with advertising and marketing providers to serve ads about our Services and to measure our ad performance on third-party services. Where required by law, we seek your consent before sharing your information for advertising and marketing purposes. You can withdraw your consent or opt out at any time by going to "Account Center" → "Ad Settings", adjusting your cookie preferences, or contacting us via in-app customer service or email at vikingard.cs@gmail.com.
We also use email and push notifications to send you marketing messages about the Services. To opt out of email messages, please follow the unsubscribe instructions included in the email or contact us at vikingard.cs@gmail.com. To disable push notifications, please select the relevant app in your device settings.
We use cookies and similar technologies to collect information such as browser type, time spent on the Services, pages visited, language preferences and other traffic data. We do not currently respond to browser do-not-track signals. To learn more about how we use cookies, or to opt out of the collection and use of cookies, please see the Cookie Policy applicable to the specific Service(s) that you are using.
Your browser may allow you to delete all cookies, allow cookies only from specific sites, or indicate when a cookie is being sent. Instructions on how to manage cookies in popular browsers are available at: Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera. You may not disable necessary cookies as the site will not be able to function properly otherwise.
Our Services are intended for a general audience. For certain Services that may appeal to younger players, we take measures to verify player ages, require verifiable parental consent for processing of children's personal information, and implement high privacy-by-default settings to protect children's privacy. These measures also include:
At any time, parents and guardians can withdraw permission for further processing of personal information from their child or ask us to delete the personal information we have collected in connection with their child's account by contacting us at vikingard.cs@gmail.com.
If you think that your child is using a Service that processes their personal information without your consent, please contact us at vikingard.cs@gmail.com.
For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)
This section supplements the information above and further describes how we collect, use, and disclose personal information we collect about U.S. consumers who use our Services.
Our Collection & Use of Personal Information. As detailed above, we collect personal information for a range of different purposes, but the main reason we collect information is to provide and operate the Services. We collect the following categories of personal information:
The section "How We Use Personal Information" describes the business and commercial purposes for collecting your personal information. The section "How We Share Personal Information" describes the third parties with whom we share personal information and for what purposes.
Your Rights. In addition to the privacy rights described in "Exercising Your Rights" above, you may have the following rights:
Certain browser plug-ins provide options for communicating opt-out preference signals, such as the Global Privacy Control ("GPC"). We treat GPC signals as a request to opt-out of targeted advertising or the "sharing" of personal information in relation to your browser or device that sends the GPC signal. If you are not logged into your account, the request through the GPC signal will not extend to any account information, as the connection between your browser or device and account is not known to us.
We do not share personal information with third parties for their direct marketing purposes.
We do not knowingly "sell" or "share" personal information of minors under 16 years of age.
Removal of Publicly-Posted Content. If you are a resident of California and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services when you were under the age of 18 by emailing us at vikingard.cs@gmail.com or by contacting in-game customer service. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
Notice of Financial Incentive / Bona Fide Loyalty Program. We offer users the opportunity to obtain nominal in-game currency and other rewards ("Rewards"), which may provide benefits to those who choose to participate ("Members"). Rewards may be considered a "financial incentive" or a "Bona Fide Loyalty Program" under California and Colorado state law.
Our collection of Members' personal information (including name, email address, and phone number) allows us to provide the Rewards. We use Members' personal information both to award, and to enable Members to redeem, benefits. The amount of personal information that we collect from a Member or non-Member may vary and is dependent on the level of interactions and engagement that the Member or non-Member has with us, including the Rewards in which the Member chooses to participate.
We use personal information collected in connection with the Rewards program for marketing and other purposes described above. The types of personal information that we collect from Members who participate in Rewards are generally similar to the types of Personal Information that we collect from consumers who do not participate in Rewards. We do not collect sensitive personal information in connection with Rewards.
Solely for purposes of California privacy law, we estimate the value of a Member's personal information to be reasonably related to the value of the benefits that Members obtain through participating in Rewards. We have based this good faith estimate on the value that arises from increased customer interactions, the costs, and expenses we incur in offering Rewards, the types of Rewards provided, and the collection and retention of the personal information of consumers who have voluntarily chosen to participate in Rewards. The value of Rewards to Members varies significantly, as individual Members take advantage of Rewards to varying degrees.
Members who are California or Colorado consumers may exercise their privacy rights and may choose not to receive marketing communications or offers at any time without any effect on their eligibility to participate in Rewards. A Member may revoke their consent to participate in Rewards at any time by emailing us at vikingard.cs@gmail.com or by contacting in-game customer service.
IF YOU ARE EEA / UK / Switzerland RESIDENTS, you have the right:
● To request access to or a copy of any personal data which we hold about you;
● To rectification of your personal data, if you consider that the information we are holding is inaccurate;
● To ask us to delete your personal data, if you consider that we do not have the right to hold it;
● To withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
● To ask us to stop or start sending you marketing messages as described below in the marketing section;
● To restrict processing of your personal data;
● To data portability (moving some of your personal data elsewhere) in certain circumstances;
● To object to your personal data being processed in certain circumstances; and
● To not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Please note that these rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data, and there are exceptions (for example if we have to process the data to comply with our own legal obligations) but if that is the case we will let you know if you make a request that we believe we cannot comply with.
We have established a dedicated personal information protection department that will protect your personal information in accordance with this policy. If you have any questions, comments or suggestions about this Policy, our privacy practices or your information, you can contact us at the contact details listed in the "ABOUT US".
In general, we will reply within 15 working days after receiving your question, comment or suggestion and verifying your user identity, unless otherwise provided by the laws and regulations of the place where you use our products and services.
ORIENJOY is made up of several different legal entities around the world. This Privacy Policy applies to Services offered by ORIENJOY Interactive Entertainment Pte. Ltd. and its affiliates (including ORIENJOY INTERNATIONAL COMPANY LIMITED and Exptional Pte. Ltd.) (collectively, "ORIENJOY", "we", or "us").
For purposes of applicable law, ORIENJOY Interactive Entertainment Pte. Ltd. is the "Data Controller" of personal information collected through the Services. Our mailing address is 6/F Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong , PRC. If you have any questions about this Privacy Policy, please contact us at our mailing address or email vikingard.cs@gmail.com.
For EU RESIDENTS, the information of our DPO is as followed : If you are not satisfied with how your request has been processed, or would like any information about our processing of personal information, please contact our DPO:
EU:
Email:【vikingard.cs@gmail.com】
Phone Number:【+8618030296975】
Address: 【6/F Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong , PRC (attn: ORIENJOY-Legal Affairs)】
If you have any questions about our use of your information, you also have the right to complain to the data protection authority in your country in accordance with applicable law.
You can refer to this page for more information:
EU: https://edpb.europa.eu/about-edpb/board/members_en
UK: https://ico.org.uk/global/contact-us/
Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html
Privacy for Younger Players
Posted: November 4, 2024
This page provides information to our younger players about ORIENJOY Games collects, uses, and shares data about users of our services. We are providing this content so that you can easily understand what kinds of personal information we collect, how we use it, and what happens to your personal information.
If you want to know more details about the personal information that ORIENJOY Games collects and uses, please ask a responsible adult to help you read our entire Privacy Policy.
ORIENJOY Games is a publisher of games, apps, websites, and other digital services used by players around the world.
Personal information is anything that can be used to identify a person or that relates directly to a person. It's also sometimes called "personal data." Some examples of personal information that ORIENJOY Games collects are things you may already be familiar with, like username, avatar, email address, and birthday. Personal information can also refer to data that is collected automatically, like the actions that a player takes inside of a game, messages they share, or technical information about the device or computer they are using.
We use it to provide our Services and to give our players fun, safe, and unique user experiences. For example, we use personal information to keep track of a player's progress within a game, help players connect with each other, send updates about our games, complete player purchases, and enforce our community rules. We also use it for things like helping us understand who our players are and how we can improve our services.
Sometimes, we need to share personal information with other companies in the ORIENJOY group or with other people in order to operate our services or to make sure we are following legal requirements. For players who are under a certain age, we need to get permission from their parent or guardian before enabling some services or features.
Our full Privacy Policy describes the different ways we use and share personal information.
We provide different options to adjust privacy settings depending on the specific game, app, website, or service you are using. A responsible adult can help you with these.
Depending on where you live, you also may have legal rights over how companies like us manage your personal information. For example, you can ask us for a copy of the personal information we collected about you, ask us to delete your personal information, or ask us to make changes to incorrect information.
Review your privacy settings to limit who can see your content or contact you in the game or app. When sharing information that might be seen by other players (like in a chat or on a profile page), don't share your real name, location, email address, or any other information that could help someone find you outside of the game or app. Don't send anyone pictures of you. Tell a responsible adult if anything or anyone makes you feel uncomfortable online, and use in-game reporting features to report harassing or harmful behavior.